In Episode 19 of Talking Roadmaps, Phil Hornby speaks with Becky Flint about why product operations must operate with a portfolio lens to maximise organisational impact. They explore the evolution of product operating models, how shared context accelerates decision-making, and why portfolio allocation often drives greater strategic ROI than individual product choices. Becky also breaks down the orchestration role of product ops in connecting strategy, investment, and delivery across teams.

In Episode 18 of Talking Roadmaps, Phil Hornby speaks with Valentina Thörner about how product operations can unify distributed teams, strengthen communication across functions, and improve roadmap alignment. They explore async collaboration, documentation habits, process design, AI-supported workflows, and the realities of scaling product practices inside a complex, multinational organisation. A practical, candid look at where product ops adds real value.

In Episode 17 of Talking Roadmaps, Justin Woods speaks with Ana Zrno, Director of Product Operations at Wrike, about why every organisation needs a clear Product Operations strategy. Ana explores how Product Ops connects strategy to execution, avoids “process for process’ sake,” and creates value through focus, context, and enablement. Discover how having a roadmap for your Product Ops function drives alignment, clarity, and continuous improvement.

In Episode 15 of Talking Roadmaps, Justin Woods sits down with Christine Itwaru to explore whether Product Operations should be seen as a system or a function. Christine shares best practices like treating Product Ops as a product, starting small, iterating continuously, and clarifying roles to avoid overlap with product managers. She also dives into the value of process, scaling challenges, and how Product Ops supports the entire organization in delivering customer value.

In Episode 14 of Talking Roadmaps, Justin Woods interviews Hugo Froes, Head of Product Operations at OLX, about whether Product Ops should ultimately aim to make itself redundant. Hugo shares why Product Ops adds value during scale-ups, how to avoid becoming a bottleneck, the importance of business sponsorship, and best practices for enabling teams rather than owning processes. This thoughtful discussion explores Product Ops as a force multiplier that empowers organisations to mature sustainably.

In episode 13, Jessica Soroky shares how to build and scale an effective product operations team. She explains when to hire product ops, the key pillars (tools, data, enablement, process), and why combining program management with product ops creates huge value. Jessica also dives into hiring best practices, common mistakes, and how product ops drives better go-to-market execution and roadmapping. Packed with practical advice, this conversation highlights how product ops can transform outcomes across stakeholders.

In Episode 11 of Talking Roadmaps, Justin Woods speaks with Paulo Garcia about the evolving role of product operations. Paulo shares practical insights on when to introduce a product ops team, how it enables entire organizations—not just product managers—and best practices like scanning the room, building allies, and balancing tooling with human connection. A must-watch for teams considering formalizing product ops.

In Episode 7 of Talking Roadmaps, Justin Woods interviews Topher Fox, Director of Product Operations at Aerospike, to explore the trade-offs between centralized and localized ProductOps. They dive into empowerment, cross-functional alignment, tooling, anti-patterns, and why ProductOps is a force multiplier—not just a support role. A must-watch for teams scaling product capabilities with intention.

In this episode, Phil Hornby speaks with Anabela Cesário and Patrícia Cadete from OutSystems about what makes product operations successful. They dive into how product ops acts as an enabler—not a gatekeeper—focusing on collaboration, simplification, and impact. From driving adoption through co-creation to building an internal academy and operational dashboards, they share concrete practices and philosophies to scale product organizations without bureaucracy.