What does successful product operations look like? | Denise Tilles
In Episode 10 of Talking Roadmaps, Phil Hornby interviews Denise Tilles to unpack what successful product operations really looks like today. They explore the evolving role of product ops in enabling decision-making, how AI is shifting the landscape, and the balance between structure and flexibility. Denise shares practical insights on reporting lines, organizational models, tool misuse, and common pitfalls in scaling product ops teams.
Denise co-authored the book Product Operations, the must-read guide technology leaders have been missing.
Denise has ~15 years of product leadership experience, advising companies like Novo Nordisk, Bloomberg, and RedHat with:
Product management training and assessment
Setting up product operations
Product operating model design
Strategic planning for product teams
Custom skills workshops
Here is an audio-only version if that’s your preferred medium - and you can access it through your favourite podcasting platform if you prefer (Apple, Spotify, Amazon).
In the next episode we are talking to Paulo Garcia, Principal of Product Management & Operations @ Twinkl. So watch out for Season 2 - Episode 11!
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